FOLLOW-UP SERVICES

S|J has the experience to inspect and source independent testing for various flooring products.  This will ensure a particular specified product will perform to the expectations of the project team.  

S|J can:

• Facilitate the process of sending products to be tested at independent NVLAP (National Voluntary Laboratory Accreditation Program laboratories that specialize in flooring product performance attributes.

• Provide the necessary information for the project team so they can properly evaluate the results, and make a more informed decision that is in the best interests of the project.

 

Domestic Manufactured Products

It is the intent of S|J to assist in the procurement of American made flooring products.  However, there can be challenges with the concept of “or equal” and “value engineered” products.  With an extensive knowledge of all of the aspects and relationships throughout the commercial flooring industry, S|J will assist the design team in:

• Determining that “equals” are in fact equal in performance and construction. 

• Quantifying long-term performance issues so the project team can make a more informed decision.

 

Foreign Manufactured Products

With an influx of foreign made woven carpet products, the lure of a low price is often accompanied by poorly performing products.  Separated by thousands of miles, language barriers, and then further complicated by foreign governments and judicial procedures, it makes a lot of sense to protect the owner’s investment using the services of S|J to ensure the imported products are in compliance with the project’s specifications.
An extensive product review and testing, monitored by flooring industry experts and quantified by independent third party laboratories, will help to ensure that harmful chemicals, or the substitution of inferior components, are not what arrive in the container. 

S|J will assist in:

• Firmly establishing a transparent and defined chain of custody for all flooring samples to be tested.

• Establishing a list of performance and component product testing that is meaningful for a particular end use project.

• Meaningful inspections of the foreign manufacturing facilities while the product is being manufactured to ensure the construction of the products are in compliance with the product specifications, prior to shipment.

• Reviewing project custom patterns and colors on the machinery as the product is being manufactured. 

• Coordination of third party testing laboratories (NVLAP) used to independently test random samples once the finished product arrives in the United States. 

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Protecting The Investment Through The Installation

Protecting the investment in any flooring project begins with understanding how much product will be needed. 

S|J has the resources to:

• Understand the relationship to the specified flooring products to ensure the pattern repeats work within the space.

• Understand the transition issues from one flooring product to another throughout the project.

• Manage the take-off of materials to ensure the project team has a more informed understanding of the total cost of the flooring products within the scope of the project.

 

Once specified and purchased, protecting the investment in flooring materials is now determined by the quality of the installation.  Realizing the “low bid” is all too often the first day of the project nightmare.  S|J can provide assistance to the project team in the qualification of experienced and certified installation flooring contractors.

S|J can:

• Create a flooring contractor specification that is fair, meaningful, and protects the investment being made by the project team.

• Qualify flooring contractors prior to the bidding process.

• Quantify references and industry certifications.

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With the realization we live in a world of product specialists, S|J is qualified to act as the “owner’s representative” throughout the installation of the flooring product.

S|J can:  

• Monitor the installation on site.

• Qualify materials and project site to ensure the installation will have the desired conditions for a successful installation.

• Identify and separate the attic stock prior to the beginning of the installation.

• Verify that the proper adhesives and tools are being used throughout the installation.

• Inspect seaming diagrams before, during, and after the installation of broadloom specifications. 

• Inspect the quality of all seams throughout a broadloom specification.

• Monitor the alignments of modular carpet  installations to ensure the modularity of the installation throughout the space is achieved.

• Ensure that the proper transition strips and base have been installed per the specifications.  

• Provide and follow-up on “punch list” items as the installation progresses.